Thursday, February 25, 2010

Someone Got a Big Piece of Crapstain

Dear Unfortunate Customer Service Lady at Golden Rule Insurance Who Took My Call This Morning:

I'm sure it's not your fault that you were too incompetent to correct the HUGE mistake your company made this morning that caused my checking account to overdraft by $176.  Never mind that I needed that money to pay for my daughter's insulin next week.  I'm sure it's also not your fault that it will take 4-6 weeks to issue a refund.  I realize you are just the bearer of bad news and are reading from a script when dealing with my concerns and that's it's not your fault the company you work for has it's corporate head up it's ass. Sorry I unleashed on you the way I did.  You didn't deserve the huge slice of crapstain pie I dished out to you.  But please pass it on to the higher-ups and let them know I have plenty more if that wasn't enough.



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